Complaint Form – R Supported Living

Complaints

We see all complaints as valuable opportunities to improve our services. By following a clear timeline, we address concerns promptly and encourage clients, families, and carers to share any issues. Your feedback plays a crucial role in helping us deliver outstanding care.

Title

First Name *

Last Name *

Address *

City

Postcode *

Contact Number *

Email Address *

How would you like us to correspond with you?

By Mail *YesNo

By Email *YesNo

Would you be happy for us to contact you to discuss your complaint? *YesNo

When would be best to contact you?

Name of the Client (If different from above)

Date of Birth of Client *

If you are complaining on behalf of another person, please provide confirmation that they have agreed that you can act on their behalf.
Your Complaint:
Please provide full details, including:

The service you are complaining about,
When the event happened (approximate dates),
Where the service was provided (location).

Your complaint *

What do you feel ReconnectNow Ltd. can do to resolve your complaint? *

Complaint Date

In accordance with the General Data Protection Regulations (EU) 2016/679 we must advise you that your name and address will be added to a complaints database which has been set up for management of your complaint and statistical purposes. This information will not be disclosed by us without your permission to any other person and will not be used for any other purpose other than to progress your complaint unless we are required to do so by law.

If you wish any further information about our privacy policies, please see ReconnectNow Ltd Website: www.reconnectnow.co.uk